However, I do know that things went sour during my very first attempt to print a PDF document via use of the Pro XI app that followed the installation of the (16th JUN 2020 released) update. I do not know if this Pro XI problem is related to the recent installation of Microsoft Edge-Chromium update. It is apparent that during that initial ten second interval following restart, the fact that a connection to the internet exists is somehow causing the Pro XI app to shutdown. Perhaps someone else can offer some insight for "why". I can use my imagination as to why this workaround is allowing the Pro XI app to load and remain "alive".
I have not done extensive testing of the app's operation during the workaround scenario. At restart-up, the app again shuts down, within ten seconds. After printing that document, I closed the Pro XI app. And, I saw that the Pro XI app "stayed alive" for several hours afterwards. At this point, I was able to print an important PDF document, which is required by the US government. Then, I switched the router power back on. Then I restarted the Pro XI app, which now loads and "stays alive". I first switched off electrical power to my (FiOS provided) router to disallow communication between my PC and the Internet. So, this is what I did and the observed results: This notion-"to disallow an internet connection during a restart-up of the Adobe Acrobat Pro XI app "- has indeed yielded a partial solution to my present Pro XI app problem. (I will need to relocate those details, when my time permits. I seemed to recall something about using a command prompt to block a specific internet "parameter" by use of "DWORD" in the command line, IIRC. In general, where should I be looking to determine the version level of the software that is installed on my PC? I cannot recall where I was looking in the past, but am sure that something exists.Īt this morning's revelry, my mind was partially recalling what I had recently read at the Adobe Community Forum. I searched for info on which version of Microsoft Edge is installed here, but did not find any.
Thus, I would appreciate your assistance with instructions on how to revert back to the previous version of Microsoft Edge. There was mention of using Windows Power Shell as administrator if an uninstall option is not available, but no further details have been found. I have tried, as suggested, to use the Start button, navigate to Microsoft Edge, but there is no "uninstall" option.
I have read in the Adobe Support Community that the recent update to Microsoft Edge-Chromium, (automagically updated here on ), might be the cause of this problem.
Adobe Reader does not exhibit this problem. I have a problem with Adobe Acrobat Pro XI in that it shuts itself down within ten seconds.